Recent statistics reveal a dramatic increase in incidents of workplace violence such as intimidation, harassment, bullying, assaults and shootings.
For many employers, ignoring the situation usually results in an escalation of the problems. Morale and productivity are lowered. And the most effective employees then leave the organization
The good news is that dealing effectively with situations such as hostility and disruptive conflict creates a more productive workplace. With proper planning and effective programs, employers can significantly reduce incidents of workplace violence.
This seminar is designed to assist managers and supervisors to respond and deal with difficult workplace violence situations. It will guide them through the basic steps of developing programs, policies, and prevention strategies.
Key Objectives
- Identifying potential risks and planning for crises.
- Developing and implementing an effective anti-violence policy.
- Reviewing and assessing appropriate physical security systems.
- Creating a positive working environment to prevent workplace violence.
- Determining how pre-screening and selection processes can lower the risk of violence.
- Developing open channels of communication and sensitivity training for employees.
- Capitalizing on Employee Assistance guidelines, resources and support to reduce the opportunity for violence.
- Handling terminations and layoffs appropriately to reduce the threat of violence.
Who should attend?
All levels of management and supervision
Special Features
Short lectures, group discussions, individual exercises,
Video
Client specific examples - (optional)
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