Do your people have the information they need to do what they're supposed to be doing?
Poorly written and communicated policies and procedures can wreak havoc within an organization. Employees can become frustrated and daily operations chaotic. The result can be serious employee and legal problems.
"Every company needs policies and procedure to operate efficiently." Fortunately, it isn't as difficult as it sounds. "Policy and procedure writing is about clear communication!" And people can be taught how to communicate effectively.
This seminar will provide participants with a definitive guide to creating policies and procedures that people will both read and use.
Key Objectives
- Writing and designing documents that use the right wording, style, tone, structure, and format.
- Planning, analyzing, and researching every element of the document.
- Exploring legal considerations to be aware of when writing policies and procedures.
- Implementing policies that employees will understand and use.
- Keeping policies and procedures updated.
- Discovering the differences between manual and on-line employee handbooks, as well as company policy manuals
Who should attend?
HR professionals, managers, supervisors - anyone who is responsible for developing or writing policies and procedures.
Special features
An informal hands-on workshop atmosphere. Highly interactive session incorporating a step by step process, which includes work plans, forms, templates, guidelines, shortcuts, and checklists.
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